Most commonly asked questions about the vehicle shipping process.
No, all that is required to book your vehicle transport is; full pickup and delivery addresses and a credit card just to hold your spot in line for the next truck available in dispatch.
Yes, it is required that you or a designated representative be present at pickup and delivery. The driver will perform an inspection and some paper work must be signed. If it’s not possible for you or a representative to be there at the time of pick up, please call our customer service
One million dollars of public liability and cargo insurance is required by law for all carriers. All shipments include basic liability coverage during transit
Your vehicle will be driven by the vehicle transport driver ONLY to get your vehicle on and off the the transport truck. This procedure is standard for pickup and delivery.
Door to Door means the driver will bring your vehicle to your home. This must be done safely and legally. The transport trucks are large and need room for maneuvering without compromising the cargo. If access to your home is restricted by law or other restrictions (low hanging trees, low bridges, and narrow streets). The driver for pickup/delivery will call you as soon as he approaches you and discuss with you a place to meet to deliver your car (parking lot of a nearby shopping center, mall etc.)
The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally will add one day to the transit time - so for a 1000 miles time would be 2-3 days. every five hundred miles
Yes your vehicle is insured